Research on the quality and efficiency evaluation model of power full business scheduling based on multi-dimensional feature fusion

The existing work order-driven power business dispatching mode has become difficult to meet the requirements of service quality and efficiency assessment. The research has established a dynamic comprehensive evaluation model for the quality and efficiency of all-service power dispatching. It includes three dimensions: the quality and efficiency of overall business scheduling, the quality and efficiency of back-end support, and the quality and efficiency of service implementation. It has established a multi-level comprehensive evaluation index system. Considering the correlation and uncertainty among the indicators. A subjective and objective combined weighting method combining the Analytic Hierarchy Process and the entropy weight method is proposed. Quantify the correlation between each dimension and the overall level of scheduling. Intelligent evaluation overcomes the limitations of independent index assumptions in traditional evaluation methods. It can effectively quantify and evaluate the overall quality and efficiency level of the entire scheduling process. It provides reliable decision support for power enterprises to optimize resource allocation, improve service quality and operational efficiency.