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Research on the mechanism of self-determination for online customer participation psychology and behavior

  • Qiu Ying Zheng*
  • , Tang Yao
  • , Qi Qiu
  • , Hua Rui Cao
  • *此作品的通讯作者
  • Beijing University of Chinese Medicine
  • University of International Business and Economics
  • Tianjin Normal University

科研成果: 书/报告/会议事项章节会议稿件同行评审

摘要

One student sample experiment was designed to test the mechanism of self-determination for online shopping customer participation, and proved that website familiarity (high vs. low), website norm (high vs. low) and online customer participation motivation (autonomous vs. controlled) were the effective factors triggering the mechanism of self-determination and online customer participation. The results showed that in the case of customer-led autonomous participation motivation, the websites with high familiarity help to meet the online customer self-determination demand and promote participation behaviors. Moreover, the implications for marketing theory and website practice are also originated from the results.

源语言英语
主期刊名2012 International Conference on Management Science and Engineering, ICMSE 2012 - 19th Annual Conference Proceedings
53-58
页数6
DOI
出版状态已出版 - 2012
活动2012 19th Annual International Conference on Management Science and Engineering, ICMSE 2012 - Dallas, TX, 美国
期限: 20 9月 201222 9月 2012

出版系列

姓名International Conference on Management Science and Engineering - Annual Conference Proceedings
ISSN(印刷版)2155-1847

会议

会议2012 19th Annual International Conference on Management Science and Engineering, ICMSE 2012
国家/地区美国
Dallas, TX
时期20/09/1222/09/12

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