TY - GEN
T1 - Multidimensional scaling based knowledge provision for new questions in community Question Answering systems
AU - Xiang, Siqi
AU - Rong, Wenge
AU - Shen, Yikang
AU - Ouyang, Yuanxin
AU - Xiong, Zhang
N1 - Publisher Copyright:
© 2016 IEEE.
PY - 2016/10/31
Y1 - 2016/10/31
N2 - Community-based Question Answering (CQA) sites have become popular since they allow users to get answers to complex, detailed and personal question from other users directly. However, since answering a question depends on the ability and willingness of other users to address the askers' real needs, a significant fraction of the questions remain unanswered. To decrease the unanswered question rate and then improve the user experience, in this paper, a multidimensional scaling (MDS) based data reorganization method is proposed. By using this method, the CQA system can predict the askers' intention and accordingly provide related previous question/answer pairs to help them find useful information. The method has been evaluated on an off-line dataset extracted from Baidu Zhidao and the result has shown its promising potential in knowledge management in CQA systems.
AB - Community-based Question Answering (CQA) sites have become popular since they allow users to get answers to complex, detailed and personal question from other users directly. However, since answering a question depends on the ability and willingness of other users to address the askers' real needs, a significant fraction of the questions remain unanswered. To decrease the unanswered question rate and then improve the user experience, in this paper, a multidimensional scaling (MDS) based data reorganization method is proposed. By using this method, the CQA system can predict the askers' intention and accordingly provide related previous question/answer pairs to help them find useful information. The method has been evaluated on an off-line dataset extracted from Baidu Zhidao and the result has shown its promising potential in knowledge management in CQA systems.
KW - Community-based Question Answering
KW - Knowledge Management
KW - Multidimensional Scaling
UR - https://www.scopus.com/pages/publications/85007273815
U2 - 10.1109/IJCNN.2016.7727188
DO - 10.1109/IJCNN.2016.7727188
M3 - 会议稿件
AN - SCOPUS:85007273815
T3 - Proceedings of the International Joint Conference on Neural Networks
SP - 115
EP - 122
BT - 2016 International Joint Conference on Neural Networks, IJCNN 2016
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2016 International Joint Conference on Neural Networks, IJCNN 2016
Y2 - 24 July 2016 through 29 July 2016
ER -