@inproceedings{ac31d0360a9447b38ab422cd70aa1c09,
title = "A user satisfaction analysis approach for software evolution",
abstract = "The importance of user satisfaction is increasing in the competitive market. However, with the development of the Internet, user satisfaction models that based on time-consuming survey become unsuitable for software products, which evolve faster than ever. To support software evolution, this paper presents a new user satisfaction evaluation approach by analyzing user comments, the results of which are instructive for the next-step of evolution. We give an evaluation framework and calculate methods for user satisfaction analysis. Based on a case, we show the feasibility and maneuverability of this approach.",
keywords = "Software evolution, User comments, User satisfaction",
author = "Huiying Li and Li Zhang and Lin Zhang and Jufang Shen",
year = "2010",
doi = "10.1109/PIC.2010.5687999",
language = "英语",
isbn = "9781424467860",
series = "Proceedings of the 2010 IEEE International Conference on Progress in Informatics and Computing, PIC 2010",
pages = "1093--1097",
booktitle = "Proceedings of the 2010 IEEE International Conference on Progress in Informatics and Computing, PIC 2010",
note = "2010 1st IEEE International Conference on Progress in Informatics and Computing, PIC 2010 ; Conference date: 10-12-2010 Through 12-12-2010",
}