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A cross-cultural study of user experience of video on demand on mobile devices

  • Na Sun
  • , Dominik Frey
  • , Robert Jin
  • , Hui Huang
  • , Zhe Chen
  • , Pei Luen Patrick Rau
  • Tsinghua University

科研成果: 书/报告/会议事项章节会议稿件同行评审

摘要

The objective of this study is to investigate the cross-cultural differences of user experience on mobile VOD service between Chinese and German users. The goal was to provide insight for culturally adaptive mobile VOD service design. This study focused on two aspects of user experience, which are content preference and interface preference. A questionnaire survey was conducted with 20 respondents to find out what kind of content users prefer (i.e. content preference), and a user experiment was carried out with 8 participants to explore users' preference of VOD interface on mobile devices (i.e. interface preference). The results indicated that Chinese users spend more time on videos uploaded by individual users than German users. Besides, users from both cultures prefer the interface with more literal description to interface full of pictures. At last, suggestions for VOD service providers in both cultures are provided.

源语言英语
主期刊名Cross-Cultural Design
主期刊副标题Cultural Differences in Everyday Life - 5th International Conference, CCD 2013, Held as Part of HCI International 2013, Proceedings
出版商Springer Verlag
468-474
页数7
版本PART 2
ISBN(印刷版)9783642391361
DOI
出版状态已出版 - 2013
已对外发布
活动5th International Conference on Cross-Cultural Design: Cultural Differences in Everyday Life, CCD 2013, Held as Part of HCI International 2013 - Las Vegas, NV, 美国
期限: 21 7月 201326 7月 2013

出版系列

姓名Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
编号PART 2
8024 LNCS
ISSN(印刷版)0302-9743
ISSN(电子版)1611-3349

会议

会议5th International Conference on Cross-Cultural Design: Cultural Differences in Everyday Life, CCD 2013, Held as Part of HCI International 2013
国家/地区美国
Las Vegas, NV
时期21/07/1326/07/13

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