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The new application of "Two-Factor" model in consumer brand selection study

  • Feng Wang*
  • , Ning Zhang
  • *Corresponding author for this work
  • Beihang University

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Herzberg's "Two-Factor" Theory develops a concept that satisfaction and dissatisfaction are not on a continuum with one increasing as the other diminishes, but are independent phenomena. Factors that increase satisfaction are different with those decrease dissatisfaction. Consumer's brand selection behavior is also influenced by their satisfaction or dissatisfaction towards brand. So the authors studied the relationship between brand awareness and brand purchase, discovered that the "Two-Factor" model can also be applied in consumer brand selection study, to help classify and interpret the different influences of various factors that matter with consumers' brand selecting decision. Limited marketing resources can therefore be utilized more effectively by acting on those key factors.

Original languageEnglish
Title of host publication2009 1st International Conference on Information Science and Engineering, ICISE 2009
Pages4577-4580
Number of pages4
DOIs
StatePublished - 2009
Event1st International Conference on Information Science and Engineering, ICISE2009 - Nanjing, China
Duration: 26 Dec 200928 Dec 2009

Publication series

Name2009 1st International Conference on Information Science and Engineering, ICISE 2009

Conference

Conference1st International Conference on Information Science and Engineering, ICISE2009
Country/TerritoryChina
CityNanjing
Period26/12/0928/12/09

Keywords

  • Brand awareness
  • Brand selection
  • Consumer goods
  • Two-Factor Theory

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