@inproceedings{d67480e116af4d808f8fa46a521e4155,
title = "SaaS multi-tenant application customization",
abstract = "Cloud computing often uses the multi-tenancy architecture where tenants share system software. It is one of the key features of Software as a Service (SaaS) that enables higher profit margin by leveraging the economics of scale [1]. Tenants residing on a multi-tenant application appear to be the sole owner of the application and not aware of the existence of others. A multi-tenant SaaS application accommodates each tenant's unique requirements by allowing tenant-level customization. A complex SaaS application that supports hundreds, even thousands of tenants could have hundreds of customization points with each of them providing multiple options, and this could result in a huge number of ways to customize the application. This paper proposes an innovative customization approach that studies similar tenants' customization choices and provides guided semi-automated customization process for the future tenants. A semi-automated customization process could enable tenants to quickly implement the customization that best suits their business needs.",
author = "Tsai, \{Wei Tek\} and Xin Sun",
year = "2013",
doi = "10.1109/SOSE.2013.44",
language = "英语",
isbn = "9780769549446",
series = "Proceedings - 2013 IEEE 7th International Symposium on Service-Oriented System Engineering, SOSE 2013",
pages = "1--12",
booktitle = "Proceedings - 2013 IEEE 7th International Symposium on Service-Oriented System Engineering, SOSE 2013",
note = "2013 IEEE 7th International Symposium on Service-Oriented System Engineering, SOSE 2013 ; Conference date: 25-03-2013 Through 28-03-2013",
}