Research on the mechanism of consumer generated media

  • Lin Mu*
  • , Hua Rui Cao
  • , Tang Yao
  • , Qiuying Zheng
  • *Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper examines consumer-generated media (CGM). Our research will consider the domestic and global behaviors and findings will be useful for both researchers and marketing practitioners who seek to understand issues relevant to CGM and associated marketing tactics and their ability to accomplish marketing objectives, particularly related to building customer relationships and consumer behavior online. First, we overview the value and CGM aplications; second, we put forwad our hypothesis and research model and last we draw some conclusions and recommendations.

Original languageEnglish
Title of host publicationInternational Conference on Management and Service Science, MASS 2011
DOIs
StatePublished - 2011
EventInternational Conference on Management and Service Science, MASS 2011 - Wuhan, China
Duration: 12 Aug 201114 Aug 2011

Publication series

NameInternational Conference on Management and Service Science, MASS 2011

Conference

ConferenceInternational Conference on Management and Service Science, MASS 2011
Country/TerritoryChina
CityWuhan
Period12/08/1114/08/11

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 12 - Responsible Consumption and Production
    SDG 12 Responsible Consumption and Production

Keywords

  • Consume-generated media
  • Psychology mechanism
  • Research

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