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Learning to Detect Relevant Contexts and Knowledge for Response Selection in Retrieval-based Dialogue Systems

  • Peking University

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where all of the context and knowledge contents are used to match the response candidate with various representation methods. Actually, different parts of the context and knowledge are differentially important for recognizing the proper response candidate, as many utterances are useless due to the topic shift. Those excessive useless information in the context and knowledge can influence the matching process and leads to inferior performance. To address this problem, we propose a multi-turn Response Selection Model that can Detect the relevant parts of the Context and Knowledge collection (RSM-DCK). Our model first uses the recent context as a query to pre-select relevant parts of the context and knowledge collection at the word-level and utterance-level semantics. Further, the response candidate interacts with the selected context and knowledge collection respectively. In the end, the fused representation of the context and response candidate is utilized to post-select the relevant parts of the knowledge collection for matching with more confidence. We test our proposed model on two benchmark datasets. Evaluation results indicate that our model achieves better performance than the existing methods, and can effectively detect the relevant context and knowledge for response selection.

Original languageEnglish
Title of host publicationCIKM 2020 - Proceedings of the 29th ACM International Conference on Information and Knowledge Management
PublisherAssociation for Computing Machinery
Pages525-534
Number of pages10
ISBN (Electronic)9781450368599
DOIs
StatePublished - 19 Oct 2020
Externally publishedYes
Event29th ACM International Conference on Information and Knowledge Management, CIKM 2020 - Virtual, Online, Ireland
Duration: 19 Oct 202023 Oct 2020

Publication series

NameInternational Conference on Information and Knowledge Management, Proceedings

Conference

Conference29th ACM International Conference on Information and Knowledge Management, CIKM 2020
Country/TerritoryIreland
CityVirtual, Online
Period19/10/2023/10/20

Keywords

  • deep neural network
  • knowledge-grounded conversation
  • matching
  • multi-turn response selection
  • retrieval-based conversation

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