TY - GEN
T1 - Learning to Detect Relevant Contexts and Knowledge for Response Selection in Retrieval-based Dialogue Systems
AU - Hua, Kai
AU - Feng, Zhiyuan
AU - Tao, Chongyang
AU - Yan, Rui
AU - Zhang, Lu
N1 - Publisher Copyright:
© 2020 ACM.
PY - 2020/10/19
Y1 - 2020/10/19
N2 - Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where all of the context and knowledge contents are used to match the response candidate with various representation methods. Actually, different parts of the context and knowledge are differentially important for recognizing the proper response candidate, as many utterances are useless due to the topic shift. Those excessive useless information in the context and knowledge can influence the matching process and leads to inferior performance. To address this problem, we propose a multi-turn Response Selection Model that can Detect the relevant parts of the Context and Knowledge collection (RSM-DCK). Our model first uses the recent context as a query to pre-select relevant parts of the context and knowledge collection at the word-level and utterance-level semantics. Further, the response candidate interacts with the selected context and knowledge collection respectively. In the end, the fused representation of the context and response candidate is utilized to post-select the relevant parts of the knowledge collection for matching with more confidence. We test our proposed model on two benchmark datasets. Evaluation results indicate that our model achieves better performance than the existing methods, and can effectively detect the relevant context and knowledge for response selection.
AB - Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where all of the context and knowledge contents are used to match the response candidate with various representation methods. Actually, different parts of the context and knowledge are differentially important for recognizing the proper response candidate, as many utterances are useless due to the topic shift. Those excessive useless information in the context and knowledge can influence the matching process and leads to inferior performance. To address this problem, we propose a multi-turn Response Selection Model that can Detect the relevant parts of the Context and Knowledge collection (RSM-DCK). Our model first uses the recent context as a query to pre-select relevant parts of the context and knowledge collection at the word-level and utterance-level semantics. Further, the response candidate interacts with the selected context and knowledge collection respectively. In the end, the fused representation of the context and response candidate is utilized to post-select the relevant parts of the knowledge collection for matching with more confidence. We test our proposed model on two benchmark datasets. Evaluation results indicate that our model achieves better performance than the existing methods, and can effectively detect the relevant context and knowledge for response selection.
KW - deep neural network
KW - knowledge-grounded conversation
KW - matching
KW - multi-turn response selection
KW - retrieval-based conversation
UR - https://www.scopus.com/pages/publications/85095866204
U2 - 10.1145/3340531.3411967
DO - 10.1145/3340531.3411967
M3 - 会议稿件
AN - SCOPUS:85095866204
T3 - International Conference on Information and Knowledge Management, Proceedings
SP - 525
EP - 534
BT - CIKM 2020 - Proceedings of the 29th ACM International Conference on Information and Knowledge Management
PB - Association for Computing Machinery
T2 - 29th ACM International Conference on Information and Knowledge Management, CIKM 2020
Y2 - 19 October 2020 through 23 October 2020
ER -