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Improving team innovation performance: Role of social media and team knowledge management capabilities

  • Ahsan Ali
  • , Waseem Bahadur
  • , Nan Wang*
  • , Adeel Luqman
  • , Ali Nawaz Khan
  • *Corresponding author for this work
  • Tongji University
  • Anhui Sanlian University
  • Beijing Technology and Business University
  • Fatima Jinnah Women University, Rawalpindi

Research output: Contribution to journalArticlepeer-review

Abstract

Social media can be used to manage information flow in teams, thereby empowering knowledge management, which can be linked to innovation. This study develops a model to test the influence of social media on transactive memory system, absorptive capacities (potential and realized capacity), and team innovation performance. Partial least squares analysis on 61 software development teams indicates the positive impact of social media on transactive memory system and potential and realized absorptive capacity, which in turn can influence team innovation performance. This article presents theoretical contributions and describes implications for social media adoption in knowledge-intensive teams.

Original languageEnglish
Article number101259
JournalTechnology in Society
Volume61
DOIs
StatePublished - May 2020
Externally publishedYes

Keywords

  • Potential absorptive capacity
  • Realized absorptive capacity
  • Social media
  • Team innovation performance
  • Transactive memory system

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