Experience-based trust in e-commerce

  • Zhaohao Sun
  • , Sukui Lu
  • , Jun Han
  • , Gavin Finnie

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Trust is significant for e-commerce and has received increasing attention in e-commerce, multiagent systems, and artificial intelligence (AI). However, little attention has been given to the theoretical foundation and intelligent techniques for trust in e-commerce from either a logical or intelligent systems viewpoint. This paper will fill this gap by examining knowledge-based trust, inference-based trust, case-based trust and experience-based trust in e-commerce and their interrelationships from an intelligent systems viewpoint. The proposed approach will facilitate research and development of trust, multiagent systems, e-commerce and e-services.

Original languageEnglish
Title of host publicationIntegration and Innovation Orient to E-Society - 7th IFIP International Conference on e-Business, e-Services, and e-Society, I3E 2007
PublisherSpringer New York LLC
Pages643-651
Number of pages9
ISBN (Print)9780387754659
DOIs
StatePublished - 2007
Event7th IFIP International Conference on e-Business, e-Services, and e-Society, I3E 2007 - Wuhan, China
Duration: 10 Oct 200712 Oct 2007

Publication series

NameIFIP Advances in Information and Communication Technology
Volume251 VOLUME 1
ISSN (Print)1868-4238

Conference

Conference7th IFIP International Conference on e-Business, e-Services, and e-Society, I3E 2007
Country/TerritoryChina
CityWuhan
Period10/10/0712/10/07

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