Enhancing Augmented Reality (MAR) Interaction Experience: A Design Framework Grounded in User Mental Model Construction

  • Xiaozhan Liang
  • , Xiaona Ma*
  • *Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Purpose: This study introduces a novel approach to enhance handheld mobile augmented reality (MAR) experiences through user mental models. By analyzing MAR characteristics, we construct a user mental model based on “execution" and “evaluation" dimensions alongside six attributes, guiding MAR interaction design. Methods: We analyze MAR traits like interactivity, information display, and physical comfort, deriving two dimensions (execution and evaluation) and six attributes (usage habits, information attention, interactive behavior, usage experience, cognitive experience, and workload). Through user interviews and affinity diagrams, we construct the mental model. To demonstrate its practical application, we utilize a MAR exhibition with a miniature model theme. Results: Through case application and user testing, we validate the effectiveness of the mental model-driven design in enhancing MAR interaction. Users perceive improvements in ease of use, learnability, and satisfaction with systems designed using this approach. Conclusion: This study underscores the value of leveraging user mental models rooted in “execution" and “evaluation" dimensions to guide MAR system design. Utilizing the affinity diagram method, our approach not only enhances system adaptability but also boosts user satisfaction, marking a significant advancement in MAR HCI research.

Original languageEnglish
Title of host publicationHCI International 2024 – Late Breaking Papers - 26th International Conference on Human-Computer Interaction, HCII 2024, Proceedings
EditorsJessie Y.C. Chen, Gino Fragomeni, Norbert A. Streitz, Shin'ichi Konomi, Xiaowen Fang
PublisherSpringer Science and Business Media Deutschland GmbH
Pages99-116
Number of pages18
ISBN (Print)9783031768118
DOIs
StatePublished - 2025
Event26th International Conference on Human-Computer Interaction, HCII 2024 - Washington, United States
Duration: 29 Jun 20244 Jul 2024

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume15377 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference26th International Conference on Human-Computer Interaction, HCII 2024
Country/TerritoryUnited States
CityWashington
Period29/06/244/07/24

Keywords

  • Mobile augmented reality
  • User experience
  • User mental models

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