@inproceedings{71789dfd729048828f94d2efae416758,
title = "Empirical study on benchmarking software development tasks",
abstract = "Benchmarking is one of the most important methods to learn the best practices for software process improvement. However, in current software process context, benchmarking is mainly for projects rather than software development tasks. Can we benchmark software development tasks? If so, how to? Moreover, benchmarking software development tasks has to deal with multivariate and variable return to scale (VRS). This paper reports practical experience of benchmarking software development tasks under multivariate and VRS constraints using Data Envelopment Analysis (DEA). The analysis of experience data in Institute of Software, Chinese Academy of Sciences (ISCAS) indicates that the ideas and techniques of benchmarking software projects can be deployed at the software development task level. Moreover, results also show that DEA VRS model allows the developers to gain new insight about how to identify the relatively efficient tasks as the task performance benchmark and how to establish different reference sets for each relatively inefficient task under multivariate and VRS constraints. We thus recommend DEA VRS model be used as the default technique for appropriately benchmarking software development tasks. Our results are beneficial to software process improvement. To the best of our knowledge, we believe that it is the first time to report such comprehensive and repeatable results of benchmarking software development tasks using DEA.",
keywords = "Benchmarking, Data envelopment analysis, Performance, Projects, Software development tasks, Software process improvement",
author = "Li Ruan and Yongji Wang and Qing Wang and Mingshu Li and Yun Yang and Lizi Xie and Dapeng Liu and Haitao Zeng and Shen Zhang and Junchao Xiao and Lei Zhang and Nisar, \{M. Wasif\} and Jian Dai",
year = "2007",
doi = "10.1007/978-3-540-72426-1\_19",
language = "英语",
isbn = "3540724257",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Verlag",
pages = "221--232",
booktitle = "Software Process Dynamics and Agility - International Conference on Software Process, ICSP 2007, Proceedings",
address = "德国",
note = "International Conference on Software Process, ICSP 2007 ; Conference date: 19-05-2007 Through 20-05-2007",
}