@inbook{b9afc2957d084bb993efe6a78651c0b4,
title = "A Service Field Concept for Service Value Creation",
abstract = "Service sector is growing up during the trend of service in economic activities. There have been many researches in order to increase service value. However, there is no mathematical model to identify and measure the service value for maximizing it effectively. This paper proposes a concept of service field for creating service value. Then the concept is applied to service matching in service mediators and information value creation in information business. This mathematical model seems to be effective for analyzing service value theoretically.",
keywords = "Attribute Vector, Information Field, Service Field, Service Mediator, Service Offering",
author = "Michitaka Kosaka and Doan, \{Minh Chau\} and Kunio Shirahada and Jing Wang",
note = "Publisher Copyright: {\textcopyright} 2014, Springer Science+Business Media Dordrecht.",
year = "2014",
doi = "10.1007/978-94-007-7287-8\_2",
language = "英语",
series = "Springer Proceedings in Complexity",
publisher = "Springer",
pages = "13--23",
booktitle = "Springer Proceedings in Complexity",
address = "德国",
}